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Claims & Rebates
B2B Claims & Rebates

Provide Superior Partners Support for B2B Rebates process

Gain visibility and control over your Claims and Rebates process while outsourcing the process. Through our Claims and Rebates Tracking system, achieve cost-effective outsourced operations yet maintaining excellent monitoring and get superior SLA performance.

Key Benefits

Getting Best in Class "Claims and Rebates" Process at Cost-Effective Fees


Regular reporting of SLAs performance of service

Reduce labour Issues

Reduce labour issues with flexible arrangements to reduce costs


Full control of business processes through use of cloud-based systems

Security Requirements

Meet security controls (eg systems, documents, access) and audit requirements 


Rapid scaling through implementation of flexible workforce

Regional Support

Experience in Support for operations in Asia and SEA region for MNCs

Suitable Industries for Outsourced "Claims and Rebates" Process

Technology & IT
Technology & IT

Distribution & Reselling


Fast Moving Consumer Goods

Shared Services
Shared Services

Large companies selling through B2B partners


Description of B2B Collections Service

Description of B2B Collections Service

"Empowering B2B High Performance"

Melioris helps partner centric enterprises with their B2B claims and rebates processes to drive high performance and desired behaviour to achieve required KPI. Client can focus on creating value added and effective programs ranging from volume discount, price protection, moving stocks bundling and many others to drive the desired outcomes from their business partners. Melioris B2B Claims and Rebates Services will help to execute and manage the programs from inception, tracking, processing, verification to fulfillment and reporting.

Melioris Benefits and Approach

  • Empowers client to focus on core activities to drive high performance

  • Enables rapid rollout and implementation on regional basis

  • Aligns and manages relationship, processes and financial perspectives

  • Allows client to be more agile and responsive in pushing programs

Business Process Service

Testimonial From Clients

Hewlett-Packard Asia Pacific

Wah Ti-King

APJ Claims Operations Manager

We have engaged Melioris as our financial claims processing agency for 4 countries in Asia Pacific, namely Indonesia, Thailand, Philippines and Vietnam. The company has proven itself to be very responsive to HP’s needs and also understanding of HP’s business culture and working environment. We are highly impressed with the professionalism and diligence displayed by Melioris in their provision of BPO services. We value them as an important trusted value-added business partner to our company.

Hewlett-Packard Asia Pacific

Martin Chua

SEA Claims and Compliance Operations Manager

We are impressed by Melioris excellent commitment shown during the transition year. The teams are responsive and professional, matching up with our fast pace environment.

We feel confident relying on Melioris to deliver our stakeholders demands through collaborative efforts. Melioris is also robust in their operation guidelines and procedure where they are able to response and adapt quickly to the multiple management of change requests from HP.

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