Best Value Pricing for Superior Specialist Services

Best Value Pricing for Superior Specialist Services

With 20 years of deep experiences in serving startups, SMEs and large enterprises, we provide best value pricing for our services. No worries about hidden costs, we provide transparent pricing to help our clients scale up quickly.

Our BPO services are price with a base pricing with an incentives for meeting SLAs objectives. We aim to strike a Win-Win long-term partnership with our clients with our pricing model.

For startups and SMEs, we provide transparency on our pricing, yet provide superior services and expert specialist advice. We aim to help them grow quickly and to focus on their core services, without the need to build a corporate services team.

Payroll Services

Payroll Services

Accounting Services

Accounting Services

BPO Services

BPO Services

 

Best Value Pricing for Superior Services

Our services pricing is based on the following principles.

Flexibility

Fees adjusted according to the stage of growth of your operations

No hidden Costs

Avoid mistrust with clients with no hidden costs not made known to clients

Best Value

Cost-effective services for specialist services

Win-Win Partnership

Meet local governmental requirements in a timely manner

Clarity

Transparency on pricing for every aspects of our service

Performance Oriented

Base pricing with incentives for hitting SLAs Objectives

Payroll Services

Payroll Services

1

Monthly Recurring

Monthly Recurring

No. of Headcount

150

Monthly fee (SGD)

Waived

One time Setup Fee (SGD)

Quarterly

Payment

Our Payroll service include:

  • Setup payroll & leave process and configuration

  • Onboard new staff

  • Manage resignations

  • Monthly Payroll processing - single run

  • Payment Files and Standard Reports

  • Submission to CPF 

  • Self-service - including E-payslip

  • IR8A submission

  • Setup, usage and administration of leave system

  • NS Claims

Payroll Services

2

Ad-hoc Services

Ad-hoc Services

Ad-hoc Payroll services include:

  • Employment Pass Applications 

  • Dependent Pass Applications

  • Letter of Consent Applications

 

Accounting Services

Accounting Services

1

Monthly Recurring

Monthly Recurring

Expenses per month:

(SGD)

(SGD)

(SGD)

120

Accounting Fees per month (SGD)

300

One time Setup Fee (SGD)

Yearly

Payment

No

Multi-currency support

Our accounting services include the following:

  • Set up & onboarding (Based on Xero's standard)

  • Monthly bookkeeping

  • Unaudited financial statement

  • Monthly standard management report

Accounting Service

2

Ad-hoc Services

Ad-hoc Services

Ad-hoc Accounting Services include:

  • Multi-currency Upgrade (S$200 per financial year)

  • XBRL Report Preparation (S$400 per financial year)

  • GST Compliance (S$300 per quarter)

CFO and controllership services:

  • Quarterly Cash Flow Forecast & Monitoring (Recommended)

  • Quarterly P&L Forecast

  • KPI & Performance Monitoring

  • Monthly review and planning session

 

BPO Services

BPO Services

1

Sales Collections

Sales Collections

Our Sales Collections process involves the "Invoice to Collect" process including:

  • Billing & Invoicing preparation

  • Statements printing

  • Billing and statements sending

  • Accounts Reconciliation

  • Dispute Resolutions

  • Receipting

  • SLAs monitoring and performance monitoring

  • Monthly reporting and analytics of operations

  • Periodic meetings on process improvements

BPO Services

2

Claims & Rebates

Claims & Rebates

Claims and Rebates involves the processing of B2B incentives or promotion rebates for large enterprises for their sales partners including:

  • Creation of Sales or Partners Incentives program to drive sales

  • Receipt of submission of claims by partners 

  • Verification against program databases

  • Checking for completeness of documents submitted

  • Validation against program rules of incentives program

  • Flagging inconsistent or fraudulent claims

  • Preparation of payment listing to clients

  • Preparation of payment files to process e-payments to partners

BPO Services

3

Customer Service

Customer Service

Outsource Customer Service involves helping enterprises with customer feedback and customers issues tracking, monitoring and following up to meet customer satisfaction, including:

  • Implementation of award winning customer service solution

  • Setup of customers and onboarding into solution

  • Setup of customer escalation rules

  • Creation of omni-channel for customers interaction (eg email, whatsapp)

  • Prioritising, monitoring and flagging customer issues

  • Monthly reporting of statistics relating to customers services

  • Monthly reporting and analytics of operations

  • Periodic meetings on process improvements