Achieve Agility
for Superior Customer Service for Online Rewards
Gain visibility and control over your Online Rewards process while outsourcing the process. Through our Online Rewards Tracking system, achieve cost-effective outsourced operations yet maintaining excellent monitoring and get superior SLA performance.
Getting Best in Class "Online Rewards" Process at Cost-Effective Fees
Accountability
Regular reporting of SLAs performance of service
Reduce labour Issues
Reduce labour issues with flexible arrangements to reduce costs
Control
Full control of business processes through use of cloud-based systems
Security Requirements
Meet security controls (eg systems, documents, access) and audit requirements
Scaling
Rapid scaling through implementation of flexible workforce
Regional Support
Experience in Support for operations in Asia and SEA region for MNCs
Suitable Industries for Outsourced "Online Rewards" Process
Technology & IT
Distribution & Reselling
FMCG
Fast Moving Consumer Goods
Shared Services
MNCs selling through Consumers directly (B2C)
Business Process Service – Online Rewards
"Empowering Responsive and Agility to Customer Behaviour"
In line with imperative digital strategy, more and more companies are looking at how to develop and balance their online sales, ecommerce or connected commerce to offline strategy for its customers.
Melioris helps companies including MNCs and start-ups with their online platform sales incentivisation and disbursement processes across multiple online platforms such at Lazada, Shopee and Qoo10. As a result, customers can focus more on the strategy and tactical implementation.
Melioris will support processing, verification, reporting and fulfilment of rewards and incentives, including pulling data from multi-online platforms, verifying for validity and proper supporting, compiling reports, preparing list for fulfilment, arranging fulfilment and follow up on any exceptions and enquiries.
Melioris Benefits and Approach
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Empowers client to focus on core activities to drive high performance
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Allows clients to be more agile and responsive to consumer behaviour
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Enables rapid rollout and implementation
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Aligns and manages relationship, processes and financial perspectives
Testimonial From Clients
Johnson & Johnson Vision Care
Neo Yuann Shan
CRM Product Manager, Connected Commerce
They have shown dedication in their services throughout from contractual signing to onboarding and execution duties. We appreciate their initiatives taken at times where we may have oversights and their patience in attending to our changing complex approaches across the services we have engaged them for.