We Strive to keep our Clients satisfied with our Business Process Services
Our clients are the Raison D'etre for us. We aim to keep our clients happy with our service level.
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We aspire to strike a Win-Win sustainable long-term partnership with our clients. As a valued partner, our charter is to help our clients succeed in their businesses.
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We aspire to deliver the highest level of services at the most cost-effective pricing for a long-term relationship with our clients. At the same time, we hope to solve recurring and complex problems for our clients so as to let them focus on their core business.
Testimonials
OneConnect Financial Technology (Singapore)
Kenny Lee
Chief Financial Officer
The Melioris team were able to collaborate swiftly with us to design a best-practice platform for us to facilitate efficient and effective customer support. Their reliability, commitment to excellent service and results-driven approach are why we highly recommend their services and continue to engage them.
Johnson & Johnson Vision Care
Chu, Yi-Ching
Finance
The Melioris team displayed excellent commitment to make the transition and go live as smooth as possible. They are flexible and adaptable in the service delivery and actively solicit team’s feedback on improvement areas. The DSO improved dramatically and back on track within 3 months.
Essilor Singapore
Jason Teo
General Manager
In our collaboration with Melioris for the past 3 years, the team has exhibited strong ownership and collaborative spirit. While challenges were faced along the way, the Melioris Team has always been very open and receptive to discuss and quickly put an action in place to resolve issues and has been regarded as a valued partner to our company.
Hewlett-Packard Asia Pacific
Wah Ti-King
APJ Claims Operations Manager
We have engaged Melioris as our financial claims processing agency for 4 countries in Asia Pacific, namely Indonesia, Thailand, Philippines and Vietnam. The company has proven itself to be very responsive to HP’s needs and also understanding of HP’s business culture and working environment. We are highly impressed with the professionalism and diligence displayed by Melioris in their provision of BPO services. We value them as an important trusted value-added business partner to our company.
Hewlett-Packard Asia Pacific
Martin Chua
SEA Claims and Compliance Operations Manager
We are impressed by Melioris excellent commitment shown during the transition year. The teams are responsive and professional, matching up with our fast pace environment.
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We feel confident relying on Melioris to deliver our stakeholders demands through collaborative efforts. Melioris is also robust in their operation guidelines and procedure where they are able to response and adapt quickly to the multiple management of change requests from HP.
Johnson & Johnson Vision Care
Neo Yuann Shan
CRM Product Manager, Connected Commerce
They have shown dedication in their services throughout from contractual signing to onboarding and execution duties. We appreciate their initiatives taken at times where we may have oversights and their patience in attending to our changing complex approaches across the services we have engaged them for.
OmniVision Technologies Singapore
Willie Png
General Manager
Happy to have established a trusted partnership with Melioris! Their Melioris HRMS systems well support today’s dynamic needs, easy to use user interfaces and flexible accessibility on both mobile and PC platforms. I would recommend their services to those seeking an engaging and professional team to assist with their payroll needs.
Whois Digital
Chui Fung Yee
Operations Director
Thank you Melioris Team for the great support in our payroll needs. We highly recommend Melioris for its experienced staff, quality service and customer centric solutions.
Shake Shack Singapore
Andy Lee
Senior Manager, Human Resources
We highly recommended Melioris as our trusted value added business partner and we will definitely recommend their services to any companies who wish to outsource their payroll services to an external vendor.
Burger King Singapore
Val Teo
Manager, Human Resource
Throughout the course of partnership, we have also built strong relationship and trust in each other to safeguard our data confidentiality and accuracy. They have also shown great professionalism in dealing with teething issues such as legislation changes as well as change of HR personnel along the way.
Farsight Capital
Ms. Chui
​Operations Director
Melioris has been a trusted partner for our accounting needs. They have solid experience in accounting and have always given sound advice to our company.
Z Fencing
Teo Ah Heok
Director
We see Melioris as our trusted partner who has always been there for us supporting our accounting needs.
Whois Digital
Dawn Koh
Director, Finance
We have been using Melioris’ accounting services since 2018 and have found them to be trusted and professional. In additional, they have given sound financial advice to our company.