Sales & Customer Operations – Rewards & Fulfillment (Connected Commerce / Online Sales)
"Empowering Responsive and Agility to Consumer Behaviour"
In line with imperative digital strategy, more and more companies are looking at how to develop and balance their online sales, eCommerce or Connected Commerce to offline strategy for its customers.
Melioris helps companies including MNCs and start-ups with their online platform sales incentivisation and disbursement processes across multiple online platforms such as Lazada, Shopee and Qoo10. As a result, customers can focus more on the strategy and tactical implementation.
Melioris will support processing, verification, reporting and fulfillment of rewards and incentives, including pulling data from multi-online platforms, verifying for validity and proper supporting, compiling reports, preparing list for fulfillment, arranging fulfillment and follow up on any exceptions and enquiries.
Melioris Benefits and Approach
Empowers client to focus on core activities to drive high performance
Allows client to be more agile and responsive to consumer behaviour
Enables rapid rollout and implementation
Aligns and manages relationship, processes and financial perspectives
“They have shown dedication in their services throughout from contractual signing to onboarding and execution duties. We appreciate their initiatives taken at times where we may have oversights and their patience in attending to our changing complex approaches across the services we have engaged them for.
To-date, they have shown consistency in delivering requirements and we know we can rely on the Melioris team for the services engaged. Thank you for letting us count on you.”
Connected Commerce Manager
Johnson & Johnson Vision Care